British Columbia
Kelowna
Clinic
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Kelowna Medical Imaging - Mission has received 11 rating(s) and 11 review(s), resulting in an average rating of 2.03 on a scale from 1 to 5. The overall rating for this medical office is bad.
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Grace
This place is awefull. Unfriendly staff, not human they are all robot like machine. Very unhelpful. What they did is to just put some cream on your belly, run the wand and gave you towel to clean up your belly and tell you where the bathroom is. Oh they will tell you too when are they going to send the report to your doctor. That's all!! Being pregnant and so excited for 20 weeks ultrasound to know the gender or even saying something about your baby inside. No! Nothing. They are not allowed to say things.WHAT THE HECK!! Very frustrating. DON'T GO TO THIS PLACE.
Was this review helpful to you? Rating [ 2.00 ]
leenie
Went to have ultrasound of my stomach. Never been here before .. the girl at front desk very friendly & nice. When I was called to do my ultrasound by a young girl. She was not to friendly very cold. She didn't say much, I know she has a job to do, not very friendly!!! I was not impressed!!
Was this review helpful to you? Rating [ 2.60 ]
Sam
My wife is sitting here crying in the car after visiting this clinic for an ultrasound. She is 22 weeks pregnant and was very excited to see the baby. The technician and front desk staff were disgustingly rude, they caused my wife so much stress and stress on the baby. All the women at this clinic should be removed at once and judged for how they deal with patients. DO NOT GO TO THIS CLINIC, IF YOU DO MAKE SURE YOU ARE PREPARED TO BE STRESSED OUT AND BRING TISSUE PAPERS
Was this review helpful to you? Rating [ 1.00 ]
Kerry-Lee Brown
Shame on me for going back to this place!! Even my midwife warned me that this place is known for unfriendly staff. That's pretty sad when your job requirement is to look at babies on a screen. The ultrasound tech was older and did not even say hello. I brought my 2 year old as they called me last minute to fill a cancellation spot. She didn't say hi to me or my talkative 2 year old. Told me to lay down right away. Didn't explain anything. Well my daughter had a collosal melt down because she wanted the tech to look at her belly. The experience was awful. She didn't reassure me or my daughter. I know it's not their job to disclose any medical information but she didn't even let me see the screen!! She printed out 2 pictures at the end and told me to book a follow up at 20 weeks. I complained to the receptionist and she explained that kids aren't allowed in without an unsupervised adult and I told her my husband couldn't make it at such short notice or he would have been there to help. Anyways. I have booked myself into sneak a peek as I had such an amazing experience there before. I will never be going back here, I will make the drive to Vernon next time.
Was this review helpful to you? Rating [ 1.90 ]
MomandDad5
very impersonable technician. Not reassuring at all. 22 weeks pregnant and went for our routine ultrasound. We were so excited to go and see the baby after waiting 3 years to get pregnant even after failed assisted fertility attempts. Technician did not seem to enjoy her job. Never smiled not even a courteous hello. I tried to ask questions about where my placenta was and she responded very rudely to my questions. I'm not in the medical field so I like to learn about my body and will ask questions. It's my right to know. After having such good and kind help at the Kelowna fertility clinic I was so disappointed at the reception we received. Kindness goes such a long way and just makes that experience so much better. Now I wished I would have just called the Kelowna fertility clinic to see if I could pay to have my routine ultrasound there. Don't go here if you can avoid it.
Was this review helpful to you? Rating [ 1.90 ]
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