Ontario
Toronto GTA
Mississauga
Clinic
active
Attalla Mireille Ghattas
Barwell Jean Anne
Baugniet Jessica Lesley
Kubba Hayder Salem Hatem
Morningstar Gary Lloyd
No associations
ServiceRating
Dixie Road Medical Associates has received 20 rating(s) and 20 review(s), resulting in an average rating of 3.08 on a scale from 1 to 5. The overall rating for this medical office is not bad.
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unknown
The doctors and nurses are exceptional; knowledgable, friendly and professional. Reception is deplorable, not only is the phone system the worst I have ever encountered, but the receptionists tend to be curt and rude. For such a busy office there is a noteable lack of organization and focus on customer service. It is difficult to get appointments at times and they are frequently changed, with insufficient notice to the patients. Moreover, the receptionists are not accommodating or friendly when the change of appointment is on their end. Having the lab on site is extremely convenient.
Was this review helpful to you? Rating [ 2.70 ]
kay weaver
The staff are wonderful, but the lab is not clean and needs to be painted - it is awful. Also they need to get in INR machines, keep doing blood tests is outdated and I am told not as accurate - both US and Britain use these and patients get their results immediately. I would have thought this would be cost effective.
Was this review helpful to you? Rating [ 3.20 ]
Anonymous visitor
I have been going to Dixie for several years and agree with the complaints about the phone system...it is practically impossible to get through. Would book online but can't seem to find their website :s That being said, I love the fact that if my doctor isn't available, I can see one of the other doctors. Also, they have extended hours and a walk in clinic on weekends. I have even brought my children here for stitches which is SOO much better than sitting in the ER.
Was this review helpful to you? Rating [ 2.40 ]
John
Absolutely fantastic doctors and nurses. The worst phone system I have ever encountered anywhere in my entire life. Impossible to get through. Incredibly frustrating when trying to book an appointment (especially for something slightly more pressing). This cannot be understated.
Was this review helpful to you? Rating [ 3.40 ]
Nancy Drew
I now book my appointments by e-mail, stating the reason and convenient times . The reply is within an hour or two. Very efficient compared to using the phone.
Was this review helpful to you? Rating [ 4.40 ]
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