Alberta
Lethbridge
Clinic
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ServiceRating
Campbell clinic has received 1 rating(s) and 1 review(s), resulting in an average rating of 2.50 on a scale from 1 to 5. The overall rating for this medical office is questionable.
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Sue Ruaben
I called the clinic Monday to speak with my son's doctor and was told he was not in but would be in Tuesday this week. I did not want to waste the doc's valuable time so I faxed a note to the clinic asking the doc to call me on Tues at his convenience. I called Tuesday afternoon because the doctor had not called. Margaret was not friendly at all and accused me of yelling and something else I can't remember. I hope the call was recorded so she can hear back that I was not a pushover but I certainly wasn't yelling. She told me that I needed to talk to the manager because doctors don't talk to patients. Why didn't they tell me that yesterday when I called? So now they want me to call Wed to talk to a manager so he can tell me that the doctor is not in - he was in on Tuesday. Here is the thing...my son went in to see Dr. Jonkers several times in Aug and Sept because of various issues. His doctor did not diagnose him well at all and I even called a couple times asking them to check more things cause no 23 year old man goes to the doctor over and over. So my son had a brain tumor on his brain stem! Has the doctor even bothered to call us or check on my son in the last 3 months? My son has been in Foothills for 3 months and when he comes home we need to check some things with his family doctor. Even though I'm crushed Dr. Jonkers has never called me to ask how Michael is doing and has never made contact with Michael in the last 3 months, we were prepared to come back to him as a family doctor for Michael. We wanted to think that he'd be keen to be as good a doctor as he could considering the two months of misdiagnoses while the swelling grew and grew and affected Michael's eyesight permanently. Now the doctor and the clinic staff can't even give us 5 minutes on the phone. You know eye doctors and chiropractors in Lethbridge have found ways to ask about Michael but his own family doctor and clinic have never even said boo. Imagine. These are not the people you want caring for your family members.
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